THE FERNBANK JOURNAL

Field notes from the AI search era.

Field notes from the AI search era.

Field notes from the AI search era.

Playbooks, research and opinion from the team – on AI search, Google Ads and what’s coming next.

AEO HOME IMPROVEMENT

Getting Your Installation Business Recommended by ChatGPT

When someone asks an AI assistant to recommend a local installer, a specific set of signals decides who gets named. Most of them are things home improvement firms already have — just not in a form machines can read.

7 min read

GOOGLE ADS SAAS

Google Ads for SaaS: Structuring Campaigns Around Trial Quality, Not Volume

Optimising to trial starts is the most common way SaaS accounts quietly break. A framework for feeding real activation and revenue signals back into bidding, so the platform chases customers rather than sign-ups.

11 min read

AEO SAAS

Why SaaS Buyers Now Shortlist in ChatGPT Before They Reach Your Site

Software buyers increasingly arrive with a shortlist already formed by an AI assistant. If your product isn't in that conversation, you're competing for second place before the first click happens.

8 min read

GOOGLE ADS ECOMMERCE

Performance Max for Ecommerce: Taking Back Control of Where Budget Goes

Performance Max will spend your budget wherever it finds the cheapest conversions — which is rarely where your margin is. How to structure feeds, exclusions and signals so it works on your terms.

10 min read

AEO ECOMMERCE

Your Product Feed Is Becoming AI Training Data

AI assistants increasingly answer product questions directly, and they lean on structured data to do it. The merchant feed you built for Shopping is now doing double duty — and most are badly underspecified for it.

6 min read

GOOGLE ADS MEDTECH

Running Google Ads in Medtech Without Falling Foul of Policy

Healthcare advertising restrictions rule out most of the targeting levers other sectors rely on. What still works: intent-led search structure, careful creative, and letting the landing page do the qualifying.

10 min read

AEO MEDTECH

How Medtech Brands Earn Citations in AI Answers

AI assistants are cautious with health topics and cite conservatively. That's an advantage for brands with genuine clinical evidence — if it's published somewhere a model can actually find and verify it.

8 min read

SEARCH STRATEGY

Search Ownership: Why Paid and AI Visibility Belong in One Strategy

Running Google Ads and AI search optimisation as separate projects wastes the compounding effect between them. The case for treating every surface a buyer uses as one discipline with one set of numbers.

9 min read

AEO MEASUREMENT

How to Measure AI Search Visibility When There Is No Click

AI answers often resolve a query without sending anyone to your site, which breaks the reporting most teams rely on. A practical approach to tracking citation share, prompt coverage and downstream branded demand.

7 min read